Survey Example

ANNEX: STRUCTURE for COMPANY FIELD SURVEY

This annex includes a sample structure for questionnaire for the field survey on firms, to be used for defining scores for Matrix3.

Part 1. Identification of company
Generic: name, address, function of respondent, year of creation, sector, size (employees), turnover
Type: SME, Start-up (1-5 years), part of (multinational) corporation, member of cluster.

Part 2: R&D and innovation behaviour
Involvement in R&D activities (share of turnover and employees devoted to R&D), % RD staff
Involvement in innovation activities: overall intensity and type of innovation, degree of cooperation in innovation.

Part 3: Degree of externalisation of innovation activity
List of IMPACTSCAN services. For each service, rating of: 1) intensity of need for the service; 2) internal or external response to the need; 3) when no external response: reasons for non-externalisation; 4) when external response, intensity of use of the service.

Part 4: Visibility and use of regional intermediary infrastructure
List of IMPACTSCAN regional intermediaries adding others such as universities, research centres, private service companies and banks. For each intermediary, rating of :1) visibility ; 2) existing cooperation ; 3) degree of satisfaction with cooperation
Extent of cooperation within the region versus outside the region: list of national and international cooperation sources: 1) visibility; 2) existing cooperation; 3) degree of satisfaction with cooperation.

Part 5: Legibility of regional intermediary infrastructure
Association between IMPACTSCAN intermediaries and services: 1) for each intermediary, rank up to 3 services perceived as being its main activity(ies); 2) for each service, name up to 3 intermediaries which you would contact in case of need for this service.

Part 6: Effectiveness of regional intermediary infrastructure
List of IMPACTSCAN enablers. For each enabler, 1) self-rating of company’s strength; 2) ranking of up to 3 most relevant services from IMPACTSCAN list of services; 3) ranking of up to 3 most relevant intermediaries from IMPACTSCAN list of intermediaries. For clients only: 4) rating of impact of the services used on enabler and 5) rating of impact of the intermediaries used on enabler.