MATRIX 3: SERVICES x INNOVATION ENABLERS
MATRIX 3
IMPACTSCAN provides a typology of:
• Services
• Innovation Enablers
These are described in Typology
of Services for services and in
Typology of Innovation Enablers
for innovation enablers.
The objective of Matrix 3 is to assess the influence of regional services on
innovation capabilities - the “innovation enablers” - of SMEs. This is done
through the collection of views of companies on effectiveness of regional
innovation support services for their innovation practices. The analysis focuses
on the effectiveness of the regional services on innovation enablers (first
order effects), but does not deal with impact of innovation on company
performance (second order effects such as change in turnover, jobs, export,
profit, costs, ...). It is indeed difficult to attribute such second order
effects to innovation services only, as many other factors play a role to
influence companies’ performance.
The cells of the matrix represent the score of effectiveness of services on
innovation enablers: the scoring mechanism, on a 0 to 5 scale, as well as data
collection procedures to obtain such scores, are described in
Scoring Mechanism
Typology of Innovation Enablers
Scoring Mechanism
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